Warranty Claims

Maze Oasis stands behind the quality of its products. We offer a 365 days limited lifetime warranty against defects in materials and workmanship.

Warranty Claims for Defective Products:

If you experience a defect within the warranty period, please:

• Send detailed information about the defect, including photographs or videos, via email to or through a Direct Message on our Instagram account.
• Provide Proof of Purchase: Include your order number or other proof of purchase.
• We will evaluate your claim and, if approved, provide instructions for returning the defective product.

Resolution: We will repair or replace the defective product at our discretion.

Contact Information:

Email: ChadHirsch@pautosh.com

Instagram: @MazeOasis

Important Notes:

The warranty does not cover damage caused by misuse, abuse, accidents, or normal wear and tear.

Shipping costs for returning defective products under warranty may be the responsibility of the customer, depending on the situation.